Elegoo can no longer guarantee a release date on a promised multicolor upgrade to the Centauri Carbon, a $300 Core XY 3D printer we reviewed favorably in February 2025. The announcement sparked controversy online, with most readers viewing it as a product cancellation rather than a delay. Redditors called it a “rug pull,” while hot takes on X are largely spicy and caustic.
Many are complaining that they had only purchased the Centauri Carbon because of the promise of a future AMS-style color upgrade.
The company said it has been working on a multicolor add-on with disappointing results. A statement on Elegoo’s blog said: “Due to some limitation of the hardware, so far the developing multicolor system has not yet delivered a performance that meets our expectation. And we cannot guarantee a release date for the multicolor system so far.”
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As an apology for the delay, Elegoo is offering an exclusive benefit for Centauri Carbon owners, expressing “sincere appreciation for your trust and understanding.” If you have already purchased a Centauri Carbon, you can fill out this form, include your order number, and select either a $50 coupon for filament with a $100 purchase, an extension on your printer’s warranty, or an $80 off coupon towards the purchase of a Centauri Carbon 2 Combo.